Wall of Love

David goes above and beyond

It's always nice meeting with David. Lot's of tips and tricks to learn!

Always enjoy your newsletter and I read it immediately when it comes in. You have a “friendly” way of writing and explaining things which is a real talent.

This is one of the WordPress newsletter I like reading every week. Not only the news, but David's writing style is fun and I enjoy his every issues. Highly Recommended!

I know these take a lot of time and work to write and publish every week. I just wanted you to know this is one of three newsletters I read from top to bottom every Monday. Love ‘em!

Another great newsletter last week! Thank you for all of the work you put into them and helping your subscribers stay in the loop. Your insights are greatly appreciated David. Thank you again!

I find reading it as a check in with the real world. Helpful, tangible tools with a little biz coaching. Like having a Monday morning coffee with a mentor. Just an intuitive hit. You keep shit real and that’s why I like it.

I look forward to reading the newsletter every Monday. As someone who owns multiple websites, David’s weekly dose of news and information keeps me up to speed with what I need to know, with everything explained without jargon.

I’m so thankful to have David to rely on when I can’t figure things out. He hears what I want and comes up with ideas I don’t have the expertise or experience to know. Anytime anyone asks me about a ‘web guy,’ I recommend David.

Hi David! Your ability to help us resolve our most vexing "website build" issues is impressive. Better yet, you help us in a way that teaches us how to do future fixes ourselves. You're candid, honest, and fair. I appreciate this, too!

I've enjoyed David's newsletters for years. Solid information and insights from a dedicated professional in the WordPress trenches. Pleasant tone and honest opinions. Very welcome and warmly recommended. Thanks for your valuable contributions!

I look forward to reading WPEdge every Monday. The newsletter is informational and educational, and it brings me up to date on essential happenings across WordPress. Meanwhile, I read it cover to cover and it's a great way to start my week. Thanks, David!

I just wanted to say thank you for all the value, insights, and tips you pack into your WP Edge newsletter. This newsletter is the only one I always read, because you often give strategies and tips that I feel truly move the needle. Please don't ever stop! 😀

Been following you since your blog membership days! You’ve always kept me up to date with everything Wordpress for my various businesses and  my own web design ventures. Thanks for all you do and have done over the years. One of my favorite emails to open weekly.

David Risley is a divine accident for me.  I was trying to reach a friend of mine with the same name and encountered my Guru of Tech.  He had all the answers I needed and more. That was over ten years ago and he has held his lofty standard in all of our transactions and interactions.

David's WP Edge is the only business newsletter I actually read all the way through. He has a way of making it real and interesting, adding a bit of humor, while providing a ton of useful information that is easy to understand. And he's really consistent in getting it out every Monday.

I've been a client of David's concierge service for a number of years and I also receive his weekly Edge newsletter. Getting the Edge every week is a great way to keep up-to-date on what's going on in the world of WordPress as well as receiving lots of other useful information from David.

David is super easy to work with, and he's super smart! Enrolling in David's Concierge monthly service, along with having him work on my site, is hands-down the best business decision I've made. I can't recommend him highly enough. (Contact me and I'd be happy to tell you how he's helped.)

Hey David, I’m grateful for your Concierge service. It’s saved me at least 10 hours a week with not having to deal with everything dealing with the site. I can now focus more of my time and energy on creating content, marketing, and improving my sales process. Thank you so much for everything!

David is the best!  He not only understands the technical work, but is happy to “zoom out” and look at the bigger picture for your business.  I am thrilled as I work with him to revamp and refresh my online website - highly recommend him over “figure it out yourself”.  Hire him-you’ll be glad you did.

Hands down, deciding to have David become my webmaster/tech guru was the best decision I’ve made for my business in the past year or more. He immediately diagnosed my tech issues, helped me upgrade the site on my current host, and did it quickly and efficiently. The monthly money I pay David is a bargain!

After years of managing the design and webhosting myself, it's been such a relief to hand over the technical aspects of our online business to David. It only took one strategy session for us to establish a comfortable, productive working relationship - and for me to believe that this Concierge partnership is going to be invaluable!

I enjoy reading David’s newsletter every week because it helps me stay up to date about the Wordpress world (something I’m not motivated to do on my own), I learn about useful plugins and which ones to avoid and I also appreciate the practical business advice he shares. The WP Edge is one of the few newsletters that I look forward to.

Working with David on my membership site has the best experience I have ever had with the digital technical world. He is extremely knowledgeable, easy to talk with and a great listener. Very capable and always ready to find the best solution. This is the best investment I have made in my business. Do not hesitate to sign up.

I am so pleased with the workmanship and the manner of David that I have signed up for his Concierge Platinum. David looking after the management of my site frees off time for me to focus on the implementation of strategy. I expect that David and I will have a few Strategy Calls before too long. Very pleased that I found him.

David is the best!  He helped me untangle years of website and WordPress challenges, kept my site running and even let me know when there was an issue.  He listens and has helped me during a difficult change in my website and has helped with so many technical things quickly and efficiently. I am thrilled with his service and highly recommend it.

I watch for Dave Risley's newsletter, WP Edge, every week in my Monday email. If you have a website and sell your expertise online AND want to grow your business, WP Edge is a must read. Dave is a "tell it like it is" leader in doing business online and he will cut through all the crap and tell you simply what will make your business successful today. Period.

I was looking for someone to re-do my website and my friend recommended you. At first I thought Concierge was a bit over my head to get around, but you've made it so simple for me and been there every step of the way. I love what you've done with my site and look forward to working with you in the future. Thank you for all you've done and guiding me in the right direction.

David is a breath of fresh air, prioritizing service to others above all else. His advice to people who do the business he does, is 'Serve, serve, serve'; and has been a rare guide to the true path of business. He reminds us all to solve people's problems, and to make that central to our business, and that your people will then always back you for your tireless assistance.

I just wanted to say a huge thank you for the smooth site migration! Despite it being a bit more complicated than we anticipated, you made the process easy and stress-free. I truly appreciate your regular updates and how easy it was to communicate with you throughout. I feel confident that my website is in great hands and I’m looking forward to our continued collaboration.

I can’t speak highly enough of David. If you run a blog or membership website and you want someone that is knowledgeable, honest, efficient, trustworthy and just a genuinely nice and fun person to work with then look no further, you’ve found your man. He knows his stuff and if he doesn’t he will tell you. Honestly, I’ve rarely worked with someone as competent, trustworthy and fast.

David really knows his stuff! :)  It’s a privilege to be part of Concierge. David’s professionalism, caring and integrity to create an optimal experience for his clients is quite frankly unequalled. He not only goes the extra mile but continuously researches for the tools that will provide the best possible results. I don’t think it’s possible to run a website/business without him! 😊

Thank you for getting my site up and running so fast. What a relief to have that done. As a non-tech person, I can’t tell you what it means to know I have someone to call on who knows what to do, and does it so well. You are a joy to work with. Yesterday’s session with you pointed me in the right direction. So much so that I woke in the wee hours of the morning, and wrote out three pages of ideas!

I highly recommend engaging with David for Strategy, Implementation, or Concierge services. He is a strategic thinker with real-world experience, able to provide insights to give you the best opportunity for success. I had a call with him today and he shifted my thinking and helped me create a business model I had not considered. High value time with little expense. I definitely recommend you schedule time with David.

My company is planning to create and release a course and needs help in building all the "infrastructure." Likewise, I scheduled a Strategy Session with David to discuss how we could prepare the course for launch. David was engaged, answered all my questions, and made some valuable recommendations that we will implement together. I couldn't create our course without David's help. I wholeheartedly recommend David.

I just wrapped up a strategy call with David to prepare my website for an upcoming course, and I’m more excited than ever to bring it to life on his framework. David was punctual, thoroughly professional, and incredibly engaging. He left me with complete confidence in his understanding of my project—and in his ability to help me bring it to completion with expertise. We’re off to a fantastic start. Thank you, David!

David has been instrumental in transforming my website and business. As someone running an online life insurance agency, I never expected to need website-building skills—but David has made the process seamless. His quick responses and clear guidance have been invaluable. He not only answers my questions but also helps me prioritize what truly matters for my website, enabling me to focus on growing my business with confidence.  

I run a seasonal mango business that lasts about 4 months a year. David has been my “Go To” webmaster for about 3 or 4 years now. I have never found a webmaster who is so capable and timely with the support I need. I subscribed to his Concierge Services for the whole year even though my business is not active for 8 months. I know my website is being watched over and maintained. My wish is his command. Thank you, David.

He's also saved me loads of time. I mean, like tens, if not hundreds of hours of trying to do this myself. He saved me a small fortune in terms of not having to buy loads of different plugins and software because I can use his software licenses now. He's also helped me avoid spending loads of money on wasted things and just buying software and plugins that really wouldn't have been a good bet. So I can't recommend David highly enough.

David is awesome, couldn't ask for anyone better to help me with my projects and business. I trust him 100% I've been in his realm for many years using his courses and in 2024 knew he was the one to tackle one of our biggest projects to date in 20 years in business! ... and he's been my rock. He's easy and so gentle with my total tech-unsaviness. He gives you input, is responsive, knowledgeable, genuine and a family man, what else do you want?!

Working with David is one of the best decisions that my partner and I made out of the gate when starting our business and needing a website. His skills, knowledge, speed and ability are equal to or more than everything his ad says about him. If you're looking for a good webmaster… You found him. David is the best of everything -  professional, integrity, trade knowledge, execution, and customer service. It's no wonder he's such a success.

I've had to start and stop my business projects over the last few years and maybe I'm David's worst client, but he is always ready to help me try again. His expertise is exactly what I need, and I love that I can ask for any combination of talking through a plan, quick questions, fixing problems or handing over chunks for David to do for me. He's super nice and approachable, and it's a treat to be able to talk to a real person and support a private business.

I discovered David’s newsletter back in 2018, right at the start of my WordPress journey, and I’ve been a reader ever since. It’s never a boring read - you get fresh insights from the WordPress trenches, plus a peek into David’s evolving workflow and various findings. He has a curious mind, an eye for quality, and a practical approach that makes every edition both useful and inspiring. I’m always on the lookout for this newsletter in my inbox every Monday! :-)

I just had to send this note to tell you how outstanding this weeks issue of your newsletter was. That article about the truth that you are selling yourself first not your content really struck a cord. I especially found the format in addition to the content extremely useful. You laid it all out very clearly. It really felt authentic. In fact your newsletters over the past few months have gotten better and better  -  sharp on point and very well written! 

I met with David online earlier this week to implement a few enhancements that will optimize the user experience. During our call, David was engaged and truly cared about delivering the results I was hoping for. He fixed a couple of things and ran into a few that had to be looked into. He got back to me with an answer and solution the very next day. I find David to be patient and considerate (I'm not a tekkie), and particularly like that he is good-natured with us neophytes!

As a Concierge client, I love receiving the WP Edge because I can rely on David to keep me abreast about all things Wordpress. It's not something I have the time to keep up with on my own, so it's really valuable to me and my peace of mind to know that David is always out there looking for the best plugins and best implementations for Wordpress sites. I also appreciate the business strategies that he shares. It's a well-rounded newsletter and I look forward to reading it every week.

Signing up for Concierge was the best move I have made in my 5 years of business. I’ve lost track of all of the upgrades he has helped me make. I couldn’t be happier. I don’t have to panic when something goes wrong or I mess something up. David is an email away and he always responds quick as lightning when it’s urgent. I can’t even imagine trying to run my business without this valuable service he provides. When I came across Concierge I literally could not sign up any faster.

David is absolutely amazing — reliable, fast, friendly, and someone I can truly recommend. I’ve been working with him for several years now, and I jokingly call him my MacGyver because he takes care of every request with incredible speed and always solves things to my complete satisfaction. It’s honestly impressive that we manage everything across an 8-hour time difference, an ocean, and my far-from-perfect English. David, you’re a true hidden gem :) thank you so much it’s really good to have you in my corner!

David helped me to significantly improve the speed and performance of my membership site. He also helped me with technical improvements to my website. Although I'm not a WordPress beginner and consider myself an experienced WordPress user, I reached my limits here. It's good to know that I have someone on hand that I can ask when I get stuck. All my questions were answered quickly and with expertise, and I found David to be a reliable contact for difficult WordPress questions. I highly recommend David.

After several frustrating hours of trying to move my primary WordPress navigation to where I wanted it, I gave up reached out David to see ask if he offered any direct assistance for such things. Fortunately, he was able to work me into his schedule. In a matter of minutes he not only fixed the navigation issue, but also identified a number of additional issues and fixed those, too. David was incredibly timely, highly responsive, and went out of his way to make sure that my membership site was configured for an optimal user experience.

David goes above and beyond

It's always nice meeting with David. Lot's of tips and tricks to learn!

Always enjoy your newsletter and I read it immediately when it comes in. You have a “friendly” way of writing and explaining things which is a real talent.

This is one of the WordPress newsletter I like reading every week. Not only the news, but David's writing style is fun and I enjoy his every issues. Highly Recommended!

I know these take a lot of time and work to write and publish every week. I just wanted you to know this is one of three newsletters I read from top to bottom every Monday. Love ‘em!

Another great newsletter last week! Thank you for all of the work you put into them and helping your subscribers stay in the loop. Your insights are greatly appreciated David. Thank you again!

I find reading it as a check in with the real world. Helpful, tangible tools with a little biz coaching. Like having a Monday morning coffee with a mentor. Just an intuitive hit. You keep shit real and that’s why I like it.

I look forward to reading the newsletter every Monday. As someone who owns multiple websites, David’s weekly dose of news and information keeps me up to speed with what I need to know, with everything explained without jargon.

I’m so thankful to have David to rely on when I can’t figure things out. He hears what I want and comes up with ideas I don’t have the expertise or experience to know. Anytime anyone asks me about a ‘web guy,’ I recommend David.

Hi David! Your ability to help us resolve our most vexing "website build" issues is impressive. Better yet, you help us in a way that teaches us how to do future fixes ourselves. You're candid, honest, and fair. I appreciate this, too!

I've enjoyed David's newsletters for years. Solid information and insights from a dedicated professional in the WordPress trenches. Pleasant tone and honest opinions. Very welcome and warmly recommended. Thanks for your valuable contributions!

I look forward to reading WPEdge every Monday. The newsletter is informational and educational, and it brings me up to date on essential happenings across WordPress. Meanwhile, I read it cover to cover and it's a great way to start my week. Thanks, David!

I just wanted to say thank you for all the value, insights, and tips you pack into your WP Edge newsletter. This newsletter is the only one I always read, because you often give strategies and tips that I feel truly move the needle. Please don't ever stop! 😀

Been following you since your blog membership days! You’ve always kept me up to date with everything Wordpress for my various businesses and  my own web design ventures. Thanks for all you do and have done over the years. One of my favorite emails to open weekly.

David Risley is a divine accident for me.  I was trying to reach a friend of mine with the same name and encountered my Guru of Tech.  He had all the answers I needed and more. That was over ten years ago and he has held his lofty standard in all of our transactions and interactions.

David's WP Edge is the only business newsletter I actually read all the way through. He has a way of making it real and interesting, adding a bit of humor, while providing a ton of useful information that is easy to understand. And he's really consistent in getting it out every Monday.

I've been a client of David's concierge service for a number of years and I also receive his weekly Edge newsletter. Getting the Edge every week is a great way to keep up-to-date on what's going on in the world of WordPress as well as receiving lots of other useful information from David.

David is super easy to work with, and he's super smart! Enrolling in David's Concierge monthly service, along with having him work on my site, is hands-down the best business decision I've made. I can't recommend him highly enough. (Contact me and I'd be happy to tell you how he's helped.)

Hey David, I’m grateful for your Concierge service. It’s saved me at least 10 hours a week with not having to deal with everything dealing with the site. I can now focus more of my time and energy on creating content, marketing, and improving my sales process. Thank you so much for everything!

David is the best!  He not only understands the technical work, but is happy to “zoom out” and look at the bigger picture for your business.  I am thrilled as I work with him to revamp and refresh my online website - highly recommend him over “figure it out yourself”.  Hire him-you’ll be glad you did.

Hands down, deciding to have David become my webmaster/tech guru was the best decision I’ve made for my business in the past year or more. He immediately diagnosed my tech issues, helped me upgrade the site on my current host, and did it quickly and efficiently. The monthly money I pay David is a bargain!

After years of managing the design and webhosting myself, it's been such a relief to hand over the technical aspects of our online business to David. It only took one strategy session for us to establish a comfortable, productive working relationship - and for me to believe that this Concierge partnership is going to be invaluable!

I enjoy reading David’s newsletter every week because it helps me stay up to date about the Wordpress world (something I’m not motivated to do on my own), I learn about useful plugins and which ones to avoid and I also appreciate the practical business advice he shares. The WP Edge is one of the few newsletters that I look forward to.

Working with David on my membership site has the best experience I have ever had with the digital technical world. He is extremely knowledgeable, easy to talk with and a great listener. Very capable and always ready to find the best solution. This is the best investment I have made in my business. Do not hesitate to sign up.

I am so pleased with the workmanship and the manner of David that I have signed up for his Concierge Platinum. David looking after the management of my site frees off time for me to focus on the implementation of strategy. I expect that David and I will have a few Strategy Calls before too long. Very pleased that I found him.

David is the best!  He helped me untangle years of website and WordPress challenges, kept my site running and even let me know when there was an issue.  He listens and has helped me during a difficult change in my website and has helped with so many technical things quickly and efficiently. I am thrilled with his service and highly recommend it.

I watch for Dave Risley's newsletter, WP Edge, every week in my Monday email. If you have a website and sell your expertise online AND want to grow your business, WP Edge is a must read. Dave is a "tell it like it is" leader in doing business online and he will cut through all the crap and tell you simply what will make your business successful today. Period.

I was looking for someone to re-do my website and my friend recommended you. At first I thought Concierge was a bit over my head to get around, but you've made it so simple for me and been there every step of the way. I love what you've done with my site and look forward to working with you in the future. Thank you for all you've done and guiding me in the right direction.

David is a breath of fresh air, prioritizing service to others above all else. His advice to people who do the business he does, is 'Serve, serve, serve'; and has been a rare guide to the true path of business. He reminds us all to solve people's problems, and to make that central to our business, and that your people will then always back you for your tireless assistance.

I just wanted to say a huge thank you for the smooth site migration! Despite it being a bit more complicated than we anticipated, you made the process easy and stress-free. I truly appreciate your regular updates and how easy it was to communicate with you throughout. I feel confident that my website is in great hands and I’m looking forward to our continued collaboration.

I can’t speak highly enough of David. If you run a blog or membership website and you want someone that is knowledgeable, honest, efficient, trustworthy and just a genuinely nice and fun person to work with then look no further, you’ve found your man. He knows his stuff and if he doesn’t he will tell you. Honestly, I’ve rarely worked with someone as competent, trustworthy and fast.

David really knows his stuff! :)  It’s a privilege to be part of Concierge. David’s professionalism, caring and integrity to create an optimal experience for his clients is quite frankly unequalled. He not only goes the extra mile but continuously researches for the tools that will provide the best possible results. I don’t think it’s possible to run a website/business without him! 😊

Thank you for getting my site up and running so fast. What a relief to have that done. As a non-tech person, I can’t tell you what it means to know I have someone to call on who knows what to do, and does it so well. You are a joy to work with. Yesterday’s session with you pointed me in the right direction. So much so that I woke in the wee hours of the morning, and wrote out three pages of ideas!

I highly recommend engaging with David for Strategy, Implementation, or Concierge services. He is a strategic thinker with real-world experience, able to provide insights to give you the best opportunity for success. I had a call with him today and he shifted my thinking and helped me create a business model I had not considered. High value time with little expense. I definitely recommend you schedule time with David.

My company is planning to create and release a course and needs help in building all the "infrastructure." Likewise, I scheduled a Strategy Session with David to discuss how we could prepare the course for launch. David was engaged, answered all my questions, and made some valuable recommendations that we will implement together. I couldn't create our course without David's help. I wholeheartedly recommend David.

I just wrapped up a strategy call with David to prepare my website for an upcoming course, and I’m more excited than ever to bring it to life on his framework. David was punctual, thoroughly professional, and incredibly engaging. He left me with complete confidence in his understanding of my project—and in his ability to help me bring it to completion with expertise. We’re off to a fantastic start. Thank you, David!

David has been instrumental in transforming my website and business. As someone running an online life insurance agency, I never expected to need website-building skills—but David has made the process seamless. His quick responses and clear guidance have been invaluable. He not only answers my questions but also helps me prioritize what truly matters for my website, enabling me to focus on growing my business with confidence.  

I run a seasonal mango business that lasts about 4 months a year. David has been my “Go To” webmaster for about 3 or 4 years now. I have never found a webmaster who is so capable and timely with the support I need. I subscribed to his Concierge Services for the whole year even though my business is not active for 8 months. I know my website is being watched over and maintained. My wish is his command. Thank you, David.

He's also saved me loads of time. I mean, like tens, if not hundreds of hours of trying to do this myself. He saved me a small fortune in terms of not having to buy loads of different plugins and software because I can use his software licenses now. He's also helped me avoid spending loads of money on wasted things and just buying software and plugins that really wouldn't have been a good bet. So I can't recommend David highly enough.

David is awesome, couldn't ask for anyone better to help me with my projects and business. I trust him 100% I've been in his realm for many years using his courses and in 2024 knew he was the one to tackle one of our biggest projects to date in 20 years in business! ... and he's been my rock. He's easy and so gentle with my total tech-unsaviness. He gives you input, is responsive, knowledgeable, genuine and a family man, what else do you want?!

Working with David is one of the best decisions that my partner and I made out of the gate when starting our business and needing a website. His skills, knowledge, speed and ability are equal to or more than everything his ad says about him. If you're looking for a good webmaster… You found him. David is the best of everything -  professional, integrity, trade knowledge, execution, and customer service. It's no wonder he's such a success.

I've had to start and stop my business projects over the last few years and maybe I'm David's worst client, but he is always ready to help me try again. His expertise is exactly what I need, and I love that I can ask for any combination of talking through a plan, quick questions, fixing problems or handing over chunks for David to do for me. He's super nice and approachable, and it's a treat to be able to talk to a real person and support a private business.

I discovered David’s newsletter back in 2018, right at the start of my WordPress journey, and I’ve been a reader ever since. It’s never a boring read - you get fresh insights from the WordPress trenches, plus a peek into David’s evolving workflow and various findings. He has a curious mind, an eye for quality, and a practical approach that makes every edition both useful and inspiring. I’m always on the lookout for this newsletter in my inbox every Monday! :-)

I just had to send this note to tell you how outstanding this weeks issue of your newsletter was. That article about the truth that you are selling yourself first not your content really struck a cord. I especially found the format in addition to the content extremely useful. You laid it all out very clearly. It really felt authentic. In fact your newsletters over the past few months have gotten better and better  -  sharp on point and very well written! 

I met with David online earlier this week to implement a few enhancements that will optimize the user experience. During our call, David was engaged and truly cared about delivering the results I was hoping for. He fixed a couple of things and ran into a few that had to be looked into. He got back to me with an answer and solution the very next day. I find David to be patient and considerate (I'm not a tekkie), and particularly like that he is good-natured with us neophytes!

As a Concierge client, I love receiving the WP Edge because I can rely on David to keep me abreast about all things Wordpress. It's not something I have the time to keep up with on my own, so it's really valuable to me and my peace of mind to know that David is always out there looking for the best plugins and best implementations for Wordpress sites. I also appreciate the business strategies that he shares. It's a well-rounded newsletter and I look forward to reading it every week.

Signing up for Concierge was the best move I have made in my 5 years of business. I’ve lost track of all of the upgrades he has helped me make. I couldn’t be happier. I don’t have to panic when something goes wrong or I mess something up. David is an email away and he always responds quick as lightning when it’s urgent. I can’t even imagine trying to run my business without this valuable service he provides. When I came across Concierge I literally could not sign up any faster.

David is absolutely amazing — reliable, fast, friendly, and someone I can truly recommend. I’ve been working with him for several years now, and I jokingly call him my MacGyver because he takes care of every request with incredible speed and always solves things to my complete satisfaction. It’s honestly impressive that we manage everything across an 8-hour time difference, an ocean, and my far-from-perfect English. David, you’re a true hidden gem :) thank you so much it’s really good to have you in my corner!

David helped me to significantly improve the speed and performance of my membership site. He also helped me with technical improvements to my website. Although I'm not a WordPress beginner and consider myself an experienced WordPress user, I reached my limits here. It's good to know that I have someone on hand that I can ask when I get stuck. All my questions were answered quickly and with expertise, and I found David to be a reliable contact for difficult WordPress questions. I highly recommend David.

After several frustrating hours of trying to move my primary WordPress navigation to where I wanted it, I gave up reached out David to see ask if he offered any direct assistance for such things. Fortunately, he was able to work me into his schedule. In a matter of minutes he not only fixed the navigation issue, but also identified a number of additional issues and fixed those, too. David was incredibly timely, highly responsive, and went out of his way to make sure that my membership site was configured for an optimal user experience.